We aim to have your order shipped on the same day of order if it is received before 2pm.
We have two delivery methods. Our TNT 2nd class mail is free and we would expect with this delivery option for your order to be delivered within 5 working days but there is no tracking available. We also have a next day shipping option for £6.95. With this delivery option your order will be guaranteed for next day delivery as long as we receive your order before 2pm, and is both insured and traceable. We recommend our next day delivery option for any higher value orders.
Please note that our production turnaround times can be affected during peak times, for example during events like Christmas, Father’s Day or Mother’s Day.
The estimated dispatch Date is NOT the date when you will receive your order. The delivery date depends on the delivery method selected when you placed your order.
All of our shipping packaging has our return address on it, so if it is undelivered it will return to us and we will contact you. The address label on our packaging also has a unique order reference shown, that can be used in the event of any queries on an order.